At tgjl, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a tgjl player in the Philippines.
The key things you should know about how tgjl handles your personal data
tgjl collects only the personal data necessary to operate your account, verify your identity, process transactions, and comply with Philippine regulations. We do not collect data we don't need.
tgjl does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data stays within the tgjl ecosystem and trusted service partners only.
All personal and financial data stored by tgjl is protected using industry-standard encryption and security protocols. We conduct regular security audits to keep your information safe.
As a tgjl player, you have the right to access, correct, and request deletion of your personal data. You can also object to certain types of processing and request data portability.
tgjl uses cookies and similar technologies to improve your experience on the platform. You can manage your cookie preferences at any time through your browser settings.
tgjl processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
Summary: This Privacy Policy ("Policy") describes how tgjl ("tgjl," "we," "us," "our") collects, uses, stores, and shares personal information about you ("Player," "User," "you") when you use the tgjl website, mobile interface, and related services (collectively, the "Platform"). By registering for or using the tgjl Platform, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, please do not use the Platform.
1.1 tgjl is committed to protecting the privacy and personal data of all players who use our Platform. We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously.
1.2 This Policy applies to all personal data collected by tgjl in connection with the operation of the Platform, including data collected during registration, account management, gameplay, financial transactions, customer support interactions, and marketing communications.
1.3 tgjl processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). Where applicable, tgjl also observes internationally recognized data protection principles.
1.4 This Policy should be read together with tgjl's Terms & Conditions, which govern your use of the Platform generally.
2.1 Registration Data. When you create a tgjl account, we collect: full name, date of birth, nationality, residential address, email address, mobile number, and username and password (stored in encrypted form).
2.2 Identity Verification Data. To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, tgjl may collect copies of government-issued identification documents (e.g., PhilSys ID, passport, driver's license, UMID, SSS ID, voter's ID), proof of address documents, and selfie photographs for identity verification purposes.
2.3 Financial Data. tgjl collects information necessary to process deposits and withdrawals, including GCash account details, bank account information (BPI, BDO, Metrobank, UnionBank), PayMaya account details, transaction history, and deposit and withdrawal amounts.
2.4 Gameplay Data. tgjl collects data about your activity on the Platform, including games played, bets placed, wins and losses, session duration, and betting patterns. This data is used for account management, responsible gaming monitoring, and fraud prevention.
2.5 Technical Data. When you access the tgjl Platform, we automatically collect: IP address, device type and operating system, browser type and version, referring URLs, pages visited, time and date of access, and cookie identifiers.
2.6 Communications Data. If you contact tgjl customer support, we retain records of those communications, including chat transcripts, email correspondence, and call recordings (where applicable), for quality assurance and dispute resolution purposes.
2.7 Marketing Preferences. Where you have opted in to receive marketing communications from tgjl, we retain your contact details and marketing preferences for the purpose of sending you relevant promotions and updates.
Sensitive Personal Information: tgjl may collect certain categories of sensitive personal information as defined under the DPA, including government ID numbers and financial account details, solely for the purpose of identity verification and transaction processing. This data is handled with the highest level of security and access controls.
3.1 Directly from You. Most of the personal data tgjl holds is provided directly by you during registration, account verification, deposit and withdrawal requests, customer support interactions, and when you participate in promotions or surveys.
3.2 Automatically. tgjl automatically collects technical and gameplay data when you access and use the Platform, through cookies, web beacons, log files, and similar tracking technologies. See Section 9 for more information on cookies.
3.3 From Third Parties. tgjl may receive personal data about you from third-party identity verification providers, payment processors (e.g., GCash, PayMaya, BPI, BDO), fraud prevention services, and publicly available sources, where this is necessary for compliance or security purposes.
4.1 tgjl uses your personal data for the following purposes:
5.1 Under the Philippine Data Privacy Act, tgjl processes your personal data on the following legal bases:
6.1 tgjl does not sell, rent, or trade your personal data to third parties for their own commercial purposes. tgjl may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
6.2 All third parties with whom tgjl shares personal data are required to handle that data in accordance with applicable data protection laws and tgjl's data protection standards.
Important: tgjl will never share your personal data with third parties for their own marketing or commercial purposes without your explicit consent. If you receive unsolicited communications claiming to be from tgjl partners, please report this to [email protected] immediately.
7.1 tgjl primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data outside the Philippines (for example, to cloud service providers or technology partners located abroad), tgjl will ensure that appropriate safeguards are in place to protect your data in accordance with the DPA and NPC guidelines.
7.2 Such safeguards may include contractual clauses approved by the NPC, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection.
7.3 By using the tgjl Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described in this section.
8.1 tgjl retains your personal data for as long as your tgjl account is active and for a period thereafter as required by applicable law or as necessary for tgjl's legitimate business purposes.
8.2 In particular, tgjl is required under Philippine AML regulations to retain KYC and transaction records for a minimum of five (5) years from the date of the transaction or the closure of the account, whichever is later.
8.3 Where personal data is no longer required for the purposes for which it was collected and there is no legal obligation to retain it, tgjl will securely delete or anonymize that data.
8.4 If you request the closure of your tgjl account, tgjl will retain your personal data for the minimum period required by law before securely deleting it. You will be notified of the applicable retention period upon account closure.
9.1 tgjl uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the Platform to enhance your user experience, remember your preferences, analyze Platform usage, and support our security and fraud prevention measures.
9.2 The types of cookies used by tgjl include:
9.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the tgjl Platform.
tgjl does not use cookies to collect sensitive personal information such as passwords or financial account details. All authentication and financial data is handled through secure, encrypted channels.
10.1 Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by tgjl:
10.2 To exercise any of these rights, please contact tgjl's Data Protection Officer at the contact details provided in Section 15. tgjl will respond to your request within thirty (30) days, or such other period as required by applicable law.
10.3 tgjl may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to unauthorized persons.
11.1 The tgjl Platform is strictly for persons aged 21 years and above. tgjl does not knowingly collect personal data from persons under the age of 21. If tgjl becomes aware that personal data has been collected from a person under 21, that account will be immediately closed and the data will be deleted in accordance with applicable law.
11.2 If you are a parent or guardian and believe that your child has registered for a tgjl account, please contact us immediately at the details provided in Section 15 so that we can take appropriate action.
21+ Only: tgjl takes underage gambling extremely seriously. All accounts are subject to age verification. Any account found to belong to a person under 21 will be closed immediately and the matter may be referred to the relevant authorities.
12.1 tgjl implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
12.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, tgjl will notify the National Privacy Commission and affected players in accordance with the requirements of the DPA and NPC Circular No. 16-03.
12.3 While tgjl takes all reasonable steps to protect your personal data, no method of transmission over the internet is completely secure. You are responsible for keeping your tgjl login credentials confidential and for notifying tgjl immediately if you suspect unauthorized access to your account.
13.1 The tgjl Platform may contain links to third-party websites or services. This Privacy Policy applies only to the tgjl Platform. tgjl is not responsible for the privacy practices of third-party websites and encourages you to review the privacy policies of any third-party sites you visit.
14.1 tgjl reserves the right to update or modify this Privacy Policy at any time. When material changes are made, tgjl will notify registered players by email or by posting a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.
14.2 The date at the top of this page indicates when this Policy was last updated. Your continued use of the tgjl Platform after the effective date of any changes constitutes your acceptance of the revised Policy.
14.3 We encourage you to review this Policy periodically to stay informed about how tgjl protects your personal data.
15.1 tgjl has appointed a Data Protection Officer ("DPO") in accordance with the requirements of the Philippine Data Privacy Act. If you have any questions, concerns, or requests relating to this Privacy Policy or tgjl's handling of your personal data, please contact our DPO.
15.2 You can reach the tgjl Data Protection Officer by email at: [email protected]
15.3 If you are not satisfied with tgjl's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
15.4 For general customer support inquiries unrelated to data privacy, please use the live chat feature available on the tgjl Platform or email our support team at the address above.
tgjl aims to respond to all data privacy requests within thirty (30) days. For urgent security concerns such as suspected unauthorized access to your account, please contact us immediately so we can take prompt action to protect your data.
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